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PHOENIX

Druva Status is a real-time, 24/7 health check of the Druva service. If you’re experiencing issues with Druva, please check this page for updates.

All Systems Operational

Updated a few seconds ago

Phoenix Cloud

Operational

Phoenix Gov Cloud

Operational

Locations

History (Last 7 days)

Backup Delays with Phoenix CloudPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Phoenix Cloud


Locations

Northern Virginia (us-east-1), Northern California (us-west-1), Oregon (us-west-2), Sao Paulo (sa-east-1), Ireland (eu-west-1), Frankfurt (eu-central-1), Tokyo (ap-northeast-1), Singapore (ap-southeast-1), Sydney (ap-southeast-2), Montreal (ca-central-1), Mumbai (ap-south-1), London (eu-west-2), Hong Kong (ap-east-1), Paris (eu-west-3), Stockholm (eu-north-1), UAE (me-central-1)



October 4, 2024 6:32PM UTC
[Resolved] The monitoring period has concluded. All services are operational. Please feel free to contact the Druva support team at https://support.druva.com.

October 4, 2024 6:13AM UTC
[Monitoring] The issue impacting Backup delays with SQL workload has been resolved. We are closely monitoring the stability and performance of services. Druva Support

October 4, 2024 4:30AM UTC
[Identified] This is to notify you that we have identified issues with backup jobs for Phoenix Cloud. We are currently working on resolving the issue. Impacted Workload : SQL This issue is not impacting APAC AWS Regions. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support
UI slowness and backup delays impacting SQL workloadsPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Phoenix Cloud


Locations

Northern Virginia (us-east-1), Northern California (us-west-1), Oregon (us-west-2), Sao Paulo (sa-east-1), Ireland (eu-west-1), Frankfurt (eu-central-1), Tokyo (ap-northeast-1), Singapore (ap-southeast-1), Sydney (ap-southeast-2), Montreal (ca-central-1), Mumbai (ap-south-1), London (eu-west-2), Hong Kong (ap-east-1), Paris (eu-west-3), Stockholm (eu-north-1), UAE (me-central-1)



October 3, 2024 11:10PM UTC
[Resolved] The monitoring period has concluded. All services are operational. Please feel free to contact the Druva support team at https://support.druva.com.

October 3, 2024 9:52PM UTC
[Monitoring] We identified the root cause of this incident and have taken remedial steps to resolve the issue. All services are operational now. Please feel free to contact the Druva support team at https://support.druva.com.

October 3, 2024 5:24PM UTC
[Investigating] We are investigating an issue impacting the Admin Portal and SQL workloads. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support