We will be performing backend infra level changes for improvements over the Phoenix cloud service.
This change window will start on Sept 13, 2025 at 9:00 AM UTC
Login portal will be accessible during this time.
There will be no impact on backup/restore jobs.
There will be unavailability for about 30 min. of "Platform SIEM events API" mentioned in below link if consumed in any custom script/app by customer.
https://developer.druva.com/reference/listeventsrequest-1
We will update this notification once the activity is complete.
Please feel free to contact the Druva support team at https://support.druva.com.
Druva Support
East US (eastus), West US (westus), UK South (uksouth), Germany West Central (germanywcentral), Australia East (australiaeast), Northern Virginia (us-east-1), Northern California (us-west-1), Oregon (us-west-2), Sao Paulo (sa-east-1), Ireland (eu-west-1), Frankfurt (eu-central-1), Tokyo (ap-northeast-1), Singapore (ap-southeast-1), Sydney (ap-southeast-2), Montreal (ca-central-1), Mumbai (ap-south-1), London (eu-west-2), Hong Kong (ap-east-1), Paris (eu-west-3), Stockholm (eu-north-1), UAE (me-central-1), Ohio (us-east-2)
September 13, 2025 9:00AM - September 13, 2025 9:30AM UTC
September 13, 2025 9:30AM UTC
[Update] Scheduled activity is completed.
Please feel free to contact the Druva support team at https://support.druva.com.
Druva Support
September 13, 2025 9:00AM UTC
[Update] Scheduled activity is started at 09:00 AM UTC.