PHOENIX

Druva Status is a real-time, 24/7 health check of the Druva service. If you’re experiencing issues with Druva, please check this page for updates.

All Systems Operational

Updated a few seconds ago

Phoenix Cloud

Operational

Phoenix Gov Cloud

Operational

Locations

History (Last 7 days)

Incident Status

Degraded Performance


Components

Phoenix Cloud


Locations

Northern Virginia (us-east-1)




October 21, 2025 10:12AM UTC
[Resolved] All services are now operational. Please feel free to contact the Druva support team at https://support.druva.com

October 20, 2025 3:39PM UTC
[Identified] We have identified an issue with Phoenix Reports in the Druva Console, where the most recent data is not available in the reports following the AWS us-east-1 incident. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

Incident Status

Degraded Performance


Components

Phoenix Cloud


Locations

East US (eastus), West US (westus), UK South (uksouth), Germany West Central (germanywcentral), Australia East (australiaeast), Northern Virginia (us-east-1), Northern California (us-west-1), Oregon (us-west-2), Sao Paulo (sa-east-1), Ireland (eu-west-1), Frankfurt (eu-central-1), Tokyo (ap-northeast-1), Singapore (ap-southeast-1), Sydney (ap-southeast-2), Montreal (ca-central-1), Mumbai (ap-south-1), London (eu-west-2), Hong Kong (ap-east-1), Paris (eu-west-3), Stockholm (eu-north-1), UAE (me-central-1), Ohio (us-east-2)




October 20, 2025 8:35PM UTC
[Resolved] All services are now operational. Please feel free to contact the Druva support team at https://support.druva.com.

October 20, 2025 8:22PM UTC
[Monitoring] Following observed recovery and the latest update from AWS, we are transitioning to a resolved state. Please feel free to contact the Druva support team at https://support.druva.com

October 20, 2025 2:03PM UTC
[Monitoring] Following observed recovery and updates from AWS, we are transitioning to a monitoring state. While Admin console logins for US deployment regions are now showing recovery, we will continue vigilant observation; APAC deployment regions remain operational and normal.

October 20, 2025 7:35AM UTC
[Identified] We are currently investigating intermittent backup delays and admin portal slowness with Phoenix cloud. The issue is due to multiple concurrent service disruptions reported by Amazon Web Services (AWS) in Northern Virginia (us-east-1) region. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support